A missed intake call at 6pm doesn't wait until 9am. It dials the next firm. Roble Automation answers with a text the second a call is missed, qualifies the lead, and gets it in front of your team before the caller moves on.
Accidents don't happen on business hours. Most firms' intake lines go quiet exactly when the highest-intent calls come in.
A caller with a fresh injury and a fresh case isn't leaving a voicemail and hoping. They're calling the next name on the list.
Not a lost opportunity in the abstract — a specific case, with a specific value, now sitting on a competitor's desk.
Built to sit quietly behind your existing intake line — it only activates when a call goes unanswered.
After a set number of rings, the system triggers automatically. No app to open, no button to press.
The caller gets a reply within seconds, asking what happened and when — in plain, human language.
The conversation is summarized and routed straight to whoever handles intake, ready for a callback.
Injury claimants are often calling multiple firms within days of an incident. Whoever responds first frequently wins the retainer.
Unlike most industries, a single missed call in PI can represent a case worth tens of thousands in fees — not a minor inconvenience.
This doesn't replace your intake team — it catches what falls through while they're on another call or after they've gone home.
No case study yet — because I'd rather show you it working on your own intake line than tell you about someone else's. Fifteen minutes, no obligation.
Or reach out directly — roble@robleautomation.com